Passengers services

Passengers services

Check-in and Boarding:

GHS passenger services staff are the key interface between our customer airlines and their passengers and play a leading role in offering the customer care that is critical to the success of GHS ground handling operations.

Multilingual staff are available to respond to any passenger’s demand. We offer a totally reliable and smooth check-in and boarding process throughout our highly trained team and latest technologies..

Baggage Handling:

Providing safe, efficient and reliable passenger baggage handling services is a cornerstone of a successful ground handling agent and GHS prides itself on consistently exceeding the standards of our customer airlines. Driven by a commitment to be the best, GHS works tirelessly with both our customer airlines and airport authorities to seek ongoing improvements in the handling of passenger baggage.
Each pieces of luggage handled on a daily basis by our ground operation staff with care and attention; efficiently process departing, arriving and transfer baggage within minimum time frames.

Meet and Assist Services:

Whether traveling for the first time or welcoming guest or ailing relatives, you now have the option of receiving the warmth and hospitality of the South Sudan culture with, our meet and assist  service at Juba International Airport.

Available for arrivals and departures, the services ensures a personalized fast track services from our friendly Service Agents.

We make traveling a pleasure and our staffs undergoes special training in various aspects of the airline industry, airport operations and customer care, resulting in the highest levels of professional service and knowledge